NM
Nomfundo M

1 reviews | Active since Nov 2022

06 Mar 2024, 07:41

Paid up letter

I am not very happy with the service I am getting. I took a phone awhile back and it was ****** so I reported I was told it had no insurance. Okay, I did not pay for it. Awhile back I get debt collectors who asked for me to pay that was Inalliance I made arrangements in November I paid December and January. Not I am getting different debt collectors saying I need to pay an amount of R4000. I do not understand now why am I getting different people saying I should pay when I have already paid.

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Replies (4)
Blue Label Connect
Blue Label Connect's reply08 Mar 2024, 11:52
Official
Good day Mr/s Nomfundo

We apologize for the inconvinience this has caused.

Please send us your settlement letter or paid up letter you received from Aliance debt collectors for us to assist you further.

Kindly send the letter on our email address; *** with your id number on the subject line underscore hello peter query for us to know it is a query from hello peter.


Regards,
Nkundele  
NM
Nomfundo M's update08 Mar 2024, 12:34
Reviewer Update
I have requested a paid up letter from Inalliance I was told the request is sent to you guys they are waiting for you to give the letter. The request was sent on the 20/02/2024.
Blue Label Connect
Blue Label Connect's reply08 Mar 2024, 12:44
Official
Hi Nomfundo,

Please note that when you settle the account with any debt collector, they must provide you with their own letter and after they have given you the letter then you can use it as proof to request a paid-up letter from us. The letter we are requesting is not a BLC paid up letter but a letter from alliance showing that you settled your account.

Regards,
Nkundele 
Blue Label Connect
Blue Label Connect's reply14 Mar 2024, 08:53
Official
Good morning,

Please note that we have sent you an email.

Regards,
Nkundele