OPERATOR TALKING TO ME LIKE I AM ?!&$@

I called the customer care line to try resolve the previous reported issue with RMCS *** on Friday the 4th March 2016 at around 15:52 and spent 42:39 minutes online only to be CUT OFF, on answering i asked to speak to RUTH the supervisor to be told that she is busy and he can help, firstly being called \MY BOET\" during the call after which i confronted HIM to stop dis respecting me and calling me by the above mentioned, i was left hanging on for the remainder of the Call which was around 30mins give or take,<br> This is the sort of CUSTOMER SERVICE you receive when trying to resolve something that was not even supposed to happen in the first place, I am totally disgusted by this and demand something be done about this individual, they have all these calls on recording so sort out your STAFF then maybe customers will not dis respect them after we get treated like this,<br> "