JJ
Janine J
1 reviews | Active since Jul 2025
15 Jul 2025, 10:56
Not Trustworthy
Please do not trust this company! They said I'm getting a Honor phone on contract. At R479 per month. They sent a Ulefone not even worth R2000!!
I have received the phone 3 weeks ago and have been trying to sort it out with no luck. I told them to collect the phone as im not interested and they mislead me. I have been phoning and they just don't get back to me.
The first deduction already went off my bank account.
I took out a contract with Mtn with no problems at all. They sent the right phones and the price compared to Blue Label Connect is huge.
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Replies (1)
Blue Label Connect's replyOfficial
16 Jul 2025, 11:51Good day,
Thank you for reaching out and bringing this matter to our attention, we would like to firstly apologize for the inconvenience caused.
Kindly note that we are working on resolving your query, we do not take pride in misleading our clients and providing poor customer service to our client. Please be assured that we are working on resolving your query and will provide you with feedback promptly.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing this matter to our attention, we would like to firstly apologize for the inconvenience caused.
Kindly note that we are working on resolving your query, we do not take pride in misleading our clients and providing poor customer service to our client. Please be assured that we are working on resolving your query and will provide you with feedback promptly.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply16 Jul 2025, 11:51
Official
Good day,
Thank you for reaching out and bringing this matter to our attention, we would like to firstly apologize for the inconvenience caused.
Kindly note that we are working on resolving your query, we do not take pride in misleading our clients and providing poor customer service to our client. Please be assured that we are working on resolving your query and will provide you with feedback promptly.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing this matter to our attention, we would like to firstly apologize for the inconvenience caused.
Kindly note that we are working on resolving your query, we do not take pride in misleading our clients and providing poor customer service to our client. Please be assured that we are working on resolving your query and will provide you with feedback promptly.
Kind regards
BLC Customer Care Team