No refund No telephone recording and No Sms

As confirmed by the sales call recording, the sale is valid. You accepted the product and agreed to the terms and conditions during the call. Therefore, no refund is due, as the subscription was accepted in accordance with the agreed terms.

The above mail was sent to me when i requested the recordings of the telephone call that i recieved as well as the sms that they say i recieved up to today i still did not recieve it The R897 is gone with the **** that refuse to refund me