PS
Paul S
1 reviews | Active since Sept 2015
14 Sept 2015, 12:34
No Proof of T&C's
RMCS will not let me cancel a 6 month Airtime Subscription with them. They said the policy stated this in an sms they sent me. When i ask them for proof of this sms, or to send me the T&C's via sms or email, they say they cannot do it.<br> They outright will not let me cancel my account, which prevents me from either closing my edgars account or porting my number to another service provider.<br> <br> Neither Vodacom or Edgars can help me.<br> I have offered to pay the remainder of the subscription for the months i would like to cancel, including a cancellation fee, but they still refuse.<br> <br> I dont think its fair that I am not given the option to cancel or allowed to see the T&C's.<br>
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Replies (1)0
Replies (1)Blue Label Connect's replyOfficial
14 Sept 2015, 14:17Hello Polsh,
Thank you for raising your query with us. We will call you shortly to discuss it.
Regards
Ruth
Thank you for raising your query with us. We will call you shortly to discuss it.
Regards
Ruth
Blue Label Connect's reply14 Sept 2015, 14:17
Official
Hello Polsh,
Thank you for raising your query with us. We will call you shortly to discuss it.
Regards
Ruth
Thank you for raising your query with us. We will call you shortly to discuss it.
Regards
Ruth
