No Feedback for Over 3 Months – Complaint Ignored Despite

Title: No Feedback for Over 3 Months – Complaint Ignored Despite

The above company has no understanding of client service, especially dealing with the elderly, since my dads initial request to the above company 3 months ago no feedback had been give. Numerous attempts even from Legal wise was made to do 2follow ups an yet they remain silent. My dad has also spoke to a few consultants, indicating the urgency of the matter, him buying 2 R 350 Vouchers and and not being reimbursed or better yet receiving the electricity for the vouchers.

Its appalling to say the least, I have now lodged a formal complaint with the National Consumer Commissions.