gR
graceous R

1 reviews | Active since Feb 2016

26 Feb 2016, 19:01

NO ACTIVE ACCOUNT

I GOT AN SMS TELLING ME ABOUT FREE AIRTIME OF R55 FOR 2 WEEKS THINKING IT WAS FROM MY SERVICE PROVIDER VODACOM AND I REP**** YES TO THE FREE AIRTIME WHICH I RECEIVED AFTER 3HOURS.THE PROBLEM STARTED AFTER THE FREE AIRTIME AS I AM USING A BLACKBERRY 9320 WHICH I ACTIVATE BIS OF R60.00 EVERY MONTH ON IT, IMMEDIATELY AFTER THE FREE AIRTIME MY BIS WAS SUSPENDED. I CALLED VODACOM WHICH WAS USELESS TO ME AS THEY DID NOT HAVE ENOUGH INFORMATION FOR ME ABOUT THE SMS THEY ONLY GAVE ME NUMBER SAYING THEY ARE FOR MY CONTRACT PEOPLE. HOW DUMP OF VODACOM TO LET OTHER PEOPLE SWITCH ME TO CONTRACT.<br> I HAD BEEN CALLING RMCS FROM WEDNESDAY ASKING THEM TO CANCEL THEIR STUPID CONTRACT AS I AM NOT RECEIVING MY WHATSAPP MESSAGES AND EMAILS , THEIR CALL CENTRE PEOPLE ARE SO RUDE NAMELY JABU, SENZO, YOLANDA, CAROLINE WHOM I HAVE ASKED THEM TO TRANSFER ME TO THE RELEVANT DEPARTMENT BUT THEY BIT AROUND THE BUSH. <br> I DO NOT WANT YOUR STUPID R55 AIRTIME CONTRACT, CANCEL IT AS YOUR RUDE CONSULTANT COULD NOT DO IT. I WANT MY BIS THAT WAS LEFT IN MY PHONE, I WANT MY SIM CARD ON PREPARED NOT ON STUPID CONTRACT WITHOUT PROPER OFFICE FOR CANCELLATION. HOW CAN YOU GIVE ME A CONTRACT WITHOUT ANY SIGNATURE. MXMM

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply29 Feb 2016, 10:52
Official
Hello graceyyyyyy,

Thank you for contacting us with your query. We will call you shortly to discuss it.
Regards'
Ruth