IH
Ivan H

1 reviews | Active since Apr 2022

21 Sept 2023, 18:38

New phone old habits

So I took out a contract with blue label connect despite everything that was said on this platform, and today I got my phone only for the phone to switch off at 15% battery life and when I put it on the charger it doesn't charge instead the charger heats up a brand new phone that I just got today this is very very unprofessional of them I expect a call from them tomorrow to sort out this mess

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply22 Sept 2023, 10:22
Official
Good day Mr. Hoffman

Thank you for your Hello Peter query.

Please note that we have sent you an email requesting your personal details in order for us to collect and repair your device for you.

Kind regards

Thembinkosi
IH
Ivan H's update24 Sept 2023, 12:36
Reviewer Update
Please tell me are you guys selling us new phones or old phones that look new because now the one problem is sorted now it's a new one blue label connect is a **** of a company
Blue Label Connect
Blue Label Connect's reply26 Sept 2023, 08:37
Official
Good day Mr. Hoffman



Thank you for contacting Blue Label Connect. 


Kindly respond to the email that we sent for us to assist you promptly. 


Kind regardsThabo