1 reviews | Active since Nov 2017
Never use this Company
I’ve had my phone contract for a few months, and now the phone isn’t working at all. I’ve called and emailed for assistance, but I haven’t received any response. Despite this, they continue to debit my account every month for a phone that doesn’t work. This feels completely unfair.
I strongly advise against entering into a contract with this company due to their consistently poor service. My experience has been frustrating and disappointing, with multiple instances of unresponsive customer support and unresolved issues. It’s clear that they do not prioritize their customers, which makes it challenging to rely on them for anything.
If you’re considering working with them, I recommend thoroughly researching other options. There are many companies out there that value customer satisfaction and provide much better service. Protect yourself by choosing a provider that has a solid track record and positive reviews. Save yourself the hassle and look elsewhere!
Thank you for taking the time to share your experience with us. I am deeply sorry to hear about the issues you've been facing with your phone and our customer service. This is certainly not the level of service we aim to provide, and I completely understand your frustration. Your feedback is incredibly important, and I want to assure you that we are taking it very seriously.
Firstly, I sincerely apologize for the lack of response to your calls and emails. This is not the standard we hold ourselves to, and I will personally look into why your inquiries were not addressed promptly. We understand how vital it is to have a functioning phone and reliable service, and it’s unacceptable that you’ve been left without both.
Please send us your id number for us to assist you accordingly.
Regards,
BLC Customer Service Support
Thank you for taking the time to share your experience with us. I am deeply sorry to hear about the issues you've been facing with your phone and our customer service. This is certainly not the level of service we aim to provide, and I completely understand your frustration. Your feedback is incredibly important, and I want to assure you that we are taking it very seriously.
Firstly, I sincerely apologize for the lack of response to your calls and emails. This is not the standard we hold ourselves to, and I will personally look into why your inquiries were not addressed promptly. We understand how vital it is to have a functioning phone and reliable service, and it’s unacceptable that you’ve been left without both.
Please send us your id number for us to assist you accordingly.
Regards,
BLC Customer Service Support