NEVER USE BLUE LABEL

This must be the worst pathetic service ever received in life, agents and supervisors totally useless with absolutely no customer experience whatsoever!!!!!! Utter condescending attitude they give you.... I will never use their services ever again, nor refer anyone to do so. Total Garbage of service thy render!!!!

I purchased blue label vouchers a week ago which I still have not received, I logged a call and followed process - I have been advised of the turn-around time of 72 hours which has passed, every time I call, I am told unfortunately they still do not have feedback. I have spoken to several agents who all refuse to give me their surnames as they are scared of being called out for their pathetic service!!!!

I spoke to a gentleman "Nafees" who promised to follow up and keep me posted - I am yet to receive a call from him, I called in again today requesting to speak to him and a lady put me on hold and shortly dropped the call - How is that for service???? I called again demanding to speak to someone senior and was put through to the most Useless Supervisor Lilitha I ever had to deal with, even when I gave her my reference number, she was unhelpful and very Rude and condescending. I feel sorry for their customers - having read all the reviews this company surely should be closed down!!!! Pathetic services, Useless staff members who needs to be trained on how to service and treat customers.

My reference number which was refused by the so-Called Supervisor is:***6