TB
Tjaart B

1 reviews | Active since May 2024

03 Sept 2025, 17:12

Never ending issues

Good day I am again coming to Hello.Peter please please please I am at my wits end Blue Label Connect receives their money hassle free every single month without having to contact me once asking for their money. Yet every single month I am waiting for my benefits I email multiple times but receive no feedback.... I am so tired every month I have to report on hello.peter and only then I receive my benefits.... Please please please what can I do about this ?????

0
Replies (2)
Blue Label Connect
Blue Label Connect's reply04 Sept 2025, 10:17
Official
Good day,

Thank you for reaching out and bringing the matter to our attention, we apologize for the inconvenience caused to you. We have sent you an email with required details please check your inbox and respond so that we can assist you promptly.

Kind regards
BLC Customer Care Team
TB
Tjaart B's update06 Sept 2025, 04:23
Reviewer Update
Good day according to the agreement I have with Blue Label Connect my benefits are 60 mimutes talk time and 1GB monthly data. The first month they still owe me 30 minutes talk that I still havent been topped up with. This month they only top me up with 30 minutes talk time I didn't receive my other 30minutes talk time or my 1GB data I'm paying almost R480 for this service for a phone that I didn't even agree on and the service just gets worse and worse..... Please fund my account what I'm paying for Blue Label Connect still owes me from the first month untill now 60 minutes talk time and my 1GB data of this month I want my benefits else I'm taking this way further because you guys are ****** from the beginning sending the wrong phone... Thank you I want my benefits corrected TODAY!!!!!