My phone never came ...

Good day,

Thank you for bringing your query to our attention.

We have received your complaint and reached out to you directly to request additional information required to assist further. In order for us to conduct a detailed investigation and provide accurate feedback, we kindly ask that you provide your ID number via the communication sent.

Once we receive the requested information, we will proceed with the investigation and provide you with an update.

Regards,
Tshepang