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silindokuhle N

1 reviews | Active since Feb 2017

04 Feb 2017, 14:19

MY MOBILE NUMBER IS CONVERTED TO CONTRACT WITHOUT MY CONSENT.

<p>RMCS has *******ly changed my prepaid no to contract without my permission. Vodacom gave me their call centre no, i called its either they dont pick up the phone or if they do they will tell you the matter has been escaled you will recieve a call. I have been waiting and calling daily but there hasnt been any assistance. i have sent emails. I dont understand why it is so difficult for them to take out my number from this contract because it is clear they have tried to de***** a lot of people</p> <p> </p> <p>this is ******* if i have a contract they must show me where i signed or a recorded call that proves i agreed to a contract with them. If i wanted a contract phone i would have taken it with Vodacom not this RMCS</p> <p> </p> <p>I would be happy if they can hand over my number back to my service provider thta i chose for myself.</p> <p> </p>

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Replies (1)
Blue Label Connect
Blue Label Connect's reply06 Feb 2017, 12:26
Official

Good day Silindokuhle

Thank you for raising your query with us, we will contact you shortly to resolve.

Thanks

Ruth