SS
Sipho S
1 reviews | Active since May 2024
02 Jul 2024, 09:35
Mr
Good morning Blue Label Connect called me in January offering me a cellphone contract which I accepted when they delivered the phone there was no sim card they are busy deducting my money but I don't have a sim card who is benefiting on my behalf I really not happy to day I will go to the bank and stop the debt order until they deliver my sim card is been 6 months already the company is *****ulent. Please help me expose them I don't wish other people to follow on the same trap.
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Blue Label Connect's replyOfficial
09 Jul 2024, 14:45Good day Mr. Sibiya
We apologize for the inconvenience caused.
Our warehouse may have forgotten to pack your sim card into your parcel, and we take full responsibility for that.
Please find the below procedure for us to assist you urgently with a sim swap.
You will need to purchase a blank sim card from any Cell C store, Pep store, Checkers or Shoprite – Do not RICA this sim card.
Send us the serial number behind the sim card that starts with (892707) and we will process a sim swap for you.
Once you've provided your sim serial number, we will be able to retrieve your contract cell number for you.
Reference number: 349331
Kind regards
Thembinkosi
We apologize for the inconvenience caused.
Our warehouse may have forgotten to pack your sim card into your parcel, and we take full responsibility for that.
Please find the below procedure for us to assist you urgently with a sim swap.
You will need to purchase a blank sim card from any Cell C store, Pep store, Checkers or Shoprite – Do not RICA this sim card.
Send us the serial number behind the sim card that starts with (892707) and we will process a sim swap for you.
Once you've provided your sim serial number, we will be able to retrieve your contract cell number for you.
Reference number: 349331
Kind regards
Thembinkosi
Blue Label Connect's reply09 Jul 2024, 14:45
Official
Good day Mr. Sibiya
We apologize for the inconvenience caused.
Our warehouse may have forgotten to pack your sim card into your parcel, and we take full responsibility for that.
Please find the below procedure for us to assist you urgently with a sim swap.
You will need to purchase a blank sim card from any Cell C store, Pep store, Checkers or Shoprite – Do not RICA this sim card.
Send us the serial number behind the sim card that starts with (892707) and we will process a sim swap for you.
Once you've provided your sim serial number, we will be able to retrieve your contract cell number for you.
Reference number: 349331
Kind regards
Thembinkosi
We apologize for the inconvenience caused.
Our warehouse may have forgotten to pack your sim card into your parcel, and we take full responsibility for that.
Please find the below procedure for us to assist you urgently with a sim swap.
You will need to purchase a blank sim card from any Cell C store, Pep store, Checkers or Shoprite – Do not RICA this sim card.
Send us the serial number behind the sim card that starts with (892707) and we will process a sim swap for you.
Once you've provided your sim serial number, we will be able to retrieve your contract cell number for you.
Reference number: 349331
Kind regards
Thembinkosi