SN
Sinazo N

1 reviews | Active since Jan 2025

01 Apr 2026, 08:41

Mobisos debit order

I would like to complain about the debit order of R159 from Blue Label, and I would like a refund because the lady I spoke to said I won't get charged on the first month, but I am charged already. I was sold lies please refund my money and cancel the debit order I don't want it and I don't even know how it benefits me.

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Replies (2)
Blue Label Connect
Blue Label Connect's reply02 Apr 2026, 09:24
Official

 Good day,

Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.

Kind regards
BLC Customer Service 

Blue Label Connect
Blue Label Connect's reply20 Apr 2026, 09:43
Official
Good day,

As discussed telephonically, Blu Label Connect does not offer loans or conduct credit checks. Our records also do not reflect any billing related to MOBI SOS.

For further assistance regarding the R159.00 charge, we recommend that you contact MOBI SOS directly, as they will be best positioned to assist with this query. 

Regards
Tshepang