JN
Jordache N

1 reviews | Active since Feb 2021

22 Aug 2025, 16:14

Mobile blue label subscription ****

In July 2025

I got a call from a call attendant say they was from RCS They advised they was giving me voucher for an tech shop that I could Buy For did not think much because I have RSC account

Weeks went by when I say my statement or a blue label subscription amount of R299 charged twice

I contacted RSC regarding this they said it was a third party and I needed to contact them So I did

I told blue label what happen That a call attendant called me told me they was from RCS and was giving me a voucher

They rep**** back to tell me that the sale was valid and cannot credit me back but they cancelled the subscription

Now i must pay R600 to RSC for BlueLable not explaining anything to me I requested a call recording and I still never get it

I after this is done I am cancelling my RSC account

0
Replies (2)
Blue Label Connect
Blue Label Connect's reply26 Aug 2025, 10:15
Official
Good day,

Thank you for reaching out and bringing the matter to our attention. Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query. Please check your inbox and respond accordingly.

Kind regards
BLC Customer Care Team
JN
Jordache N's update12 Sept 2025, 09:57
Reviewer Update
Still not crediting me my refund
This is a useless company
I hope they close and don’t get any business

The agent was misleading and they never tell they was calling from blue label

An I never hear anything because the reception was bad
All I was agreeing to was a voucher and they said they was from RCS

If anyone from SA is reading this please do not deal with blue label and RCS must removed them from their services pannel