Miss Nothemba Makanda

I took a contract with them and from the first month the phones microphone stopped working. second month the LCD came loose and called on the 12th Auguust 2022 and was advised by the agent Bulelani they will collect the phone for repairs in 7 to 14 working days. Till today still nobody done anything about it and the worst part you have to deal with arrogant staff that have the audacity to tell you they don't communicate with clients via email . They get their money which is more than R430.00 every month but i am sitting without a phone, I first got the phone i didn't want and now its giving me problems but nobody is owning up to it. Today i call for the follow up as promised by Phatiswa the team leader and Anathi tells me they dont communicate with emails. What is this . All i can say they busy with ***** cause i have been having nightmares with this company but nobody cares yet they dont forget to debit your account. can someone care enough to give the cellphone so i can carry on with my life cause if i dont pay they will be the first ones to blacklist my name and i dont need that