NW
Nicole W
1 reviews | Active since Dec 2024
23 Oct 2025, 09:38
****ming vulnerable people.
This company is a ****…they delivered a cellphone to my mother which she did not order. As soon as the phone was delivered she immediately contacted them for cancellation of the contract.they then told her that she needs to pay 50% of the contract amount…emagine paying for something that you give back…this is basically forcing someone into paying for something that they don’t want..we’ve been trying to call them back with no success at all…STAY AWAY from Blu label connect, they are ****MERS…I will definitely be reaching out to the ombudsman regarding this issue.
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Replies (1)Blue Label Connect's replyOfficial
24 Oct 2025, 08:15Good day,
Thank you for reaching out and bringing the matter to our attention, we apologize for the inconvenience caused to you and your mother. Kindly note that we are currently reviewing your query and will provide feedback promptly.
We have sent you an email requesting for more information to enable us to assist you further.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we apologize for the inconvenience caused to you and your mother. Kindly note that we are currently reviewing your query and will provide feedback promptly.
We have sent you an email requesting for more information to enable us to assist you further.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply24 Oct 2025, 08:15
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we apologize for the inconvenience caused to you and your mother. Kindly note that we are currently reviewing your query and will provide feedback promptly.
We have sent you an email requesting for more information to enable us to assist you further.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we apologize for the inconvenience caused to you and your mother. Kindly note that we are currently reviewing your query and will provide feedback promptly.
We have sent you an email requesting for more information to enable us to assist you further.
Kind regards
BLC Customer Care Team
