****mers!!Been reported to NFSO, CGSO, Carte Blanche and Devi!!!

Email sent to you today: I am writing to formally lodge a complaint regarding the *****ulent conduct by Blue Label Connect in relation to my RCS account. On 3 July 2025, Blue Label Connect misrepresented themselves by claiming they would provide vouchers valued at R500. However, instead of delivering on this promise, a subscription charge of R299 was *****ulently loaded onto my RCS account without my consent. Following my initial communication and complaint, I was advised via email on 17 July 2025 that the charge would be refunded. However, to my dismay, a second subscription charge of R299 was again *****ulently loaded onto my account on 18 July 2025, as reflected in my attached RCS statement. This recurring unauthorized billing is completely unacceptable and constitutes ***** and misrepresentation. It not only causes financial harm but also negatively impacts my credit profile. Furthermore, I have come across numerous similar complaints from other affected customers on HelloPeter and Facebook, indicating that this is a broader pattern of misconduct by Blue Label Connect. I therefore demand the following with immediate effect: Immediate cancellation of any and all subscriptions or services linked to my account. Full and immediate refund of all unauthorized charges (at minimum R598) to my RCS account. Written confirmation that all future charges will be permanently halted. Should this matter not be resolved within 5 working days, I will be escalating it further to the National Consumer Commission, Ombudsman for Banking Services, and consider legal action to recover damages and clear any negative credit implications. Please treat this as urgent and respond accordingly.