AM
Andile M
1 reviews | Active since Nov 2025
13 Nov 2025, 14:55
****mers with no accountability
Talk about dealing with ******, they called me to offer me a device that I was happy to take for my child. However, the consultant doesn't tell me the device, but only the price of R479 a month. Next thing you know I'm receiving a device that's not even R600 at Pep now that's a rip of, then the i contact them back to dispute the device, and well they have been listening to the call since 18 September 2025 im sure il only get feedback from them on 18 December 2027 so il rather escalate this to Hello Peter and National Consumer Commission
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Blue Label Connect's replyOfficial
14 Nov 2025, 14:23Good day,
Thank you for reaching out and bringing the matter to our attention, we would firstly like to apologize for the inconvenience as this is not the level of service we aim to provide to our clients.
Kindly note that we are currently reviewing your query and will provide feedback to you promptly.
Kindly regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would firstly like to apologize for the inconvenience as this is not the level of service we aim to provide to our clients.
Kindly note that we are currently reviewing your query and will provide feedback to you promptly.
Kindly regards
BLC Customer Care Team
Blue Label Connect's reply14 Nov 2025, 14:23
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would firstly like to apologize for the inconvenience as this is not the level of service we aim to provide to our clients.
Kindly note that we are currently reviewing your query and will provide feedback to you promptly.
Kindly regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would firstly like to apologize for the inconvenience as this is not the level of service we aim to provide to our clients.
Kindly note that we are currently reviewing your query and will provide feedback to you promptly.
Kindly regards
BLC Customer Care Team