****** ****mers what kind of phone is that nah

I have received a call from blue label connect around February selling their product (phone)and I was interested in it. When they delivered it April they wanted to scan my bank card and I didn't have one, they went away with the product for almost a month and they delivered in may I oppened the package I found a phone, (unassembled), with a battery) with an unfami**** name so I was dissatisfied and I called the guy who delivered it and the numbers they used to call me with when they tried to check if I receive the phone same day. The driver said he is away delivering other parcel I must call blue label they didn't pick up the call. On Monday which is on the third day I again call the driver and he gave me their customer care number and I told them that Im not interested in their product and I stated reasons they say I will have to pay R2800 for opening packaging box. I ask them how am supposed to know what was inside if I didn't open the box and what about the cooling off period of of 5 days because I wanted to return their phone same but they were unreachable. They drop the phone. There is no emailed contract where you will be able to read terms and conditions. So, I called them again yesterday trying to check when are they coming to take their product they say when I pay R2800 blood ****mers Who pays that kind of amount when dissatisfied about the product. I mean Who is selling that kind of phone in 2026. I asked for recording where they say if you open packaging box you will be liable for so much money. No one has provided it.