EP
Elitas P

1 reviews | Active since Jul 2025

16 Jul 2025, 14:42

****MERS REAL MONEY ****MERS!!

This business is a total **** Please receive the attached statements, I was falsely called on the 2nd of April 2025 that I’m being offered a edgars store voucher because I’m a new user of an RCS card as a welcome gift.

On the same day i decided to check on my RCS app I was charged R179 saying blue label subscription, I called RCS they said they will investigate because they can see I never used the card yet.

I called again on the 4th of April 2025 they transferred me to blue label I explained to the person who was assisting me, and he game me a reference number: CN*** for cancellation and refund.

I called again on the 11th of April 2025 to check why didn’t I get a refund, the guy said I have called the refund department and he is waiting for the reference number, he told me he will call me back in 20 minutes till today I waited.

On the 15th of April I called the lady said the refund was processed I must wait 14 days. Today the 22nd of April 2025 I decided to check my statement and transaction on the app I was ****med again the R179 dated the 17th of April 2025.

I decided to call again today the lady who assisted me said there was no cancellation and refund done on the system meaning everyone I was calling was playing with me, I don’t know what game is this is frustrating.

So far they have deducted almost R1000.00 from my RCS card, RCS is also not assisting with this matter till today it’s the 16th of July 2025 I haven’t received my refund and cancellation because now they double charge every month, they even take interests even though since the 4th of April 2025 I have been requesting for a refund!!!

They are a total **** these people honestly and *****ing money and very useless. I wish there was a way to shut this company down as they are ****ming us very angry

0
Replies (2)
EP
Elitas P's update16 Jul 2025, 15:02
Reviewer Update
I need these ****mers to give me my refund I don’t have an account with them, their call centre is also a **** pyramid as they keep lying about the cancellation and refunds, they are ****ming people I don’t even know what is blue label!!! I need my refund stop making excuses and pay back all my money
Blue Label Connect
Blue Label Connect's reply17 Jul 2025, 12:12
Official
Good day,

We would like to apologize for the inconvenience caused to you and the frustration brought by this matter.

Kindly note that we have made an investigation and provided you with feedback via your email address. Once again, we apologize for the inconvenience and frustration caused.

Kind regards
BLC Customer Care Team