ZP
Zainub P

1 reviews | Active since Sept 2022

29 Jul 2025, 16:40

****mers

So today you was supposed to come pick up the device and you did not instead you now calling it a telkom parcel when it's not it's from you blue label connect. I got a text that the driver is coming to Pick up the package and when I go on the like it says they came around 10am today to pick up the parcel when thay is not true I am looking at the parcel in my house.

What I want you to know I swear on my life you won't like what will happen next because you are now ****ming me I called in time to cancel and asked for a return label to send back the device I called after 2 days when I saw the quality of the device was **** and the device was slow and the battery don't even last half a days and the speaker is whack but still you wanted me to pay when I am well within my rights to cancel yet I know I have 7 days cooling off. I gave you a chance but you **** and did not fetch the phone and still habe not canceled the debit order first thing in the am taking this up with the ombudsman thank you.

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply01 Aug 2025, 15:42
Official
Good day,

Thank you for reaching out and bringing the matter to our attention, we apologize for the inconvenience caused.

Kindly note that we are working on resolving your query and should provide you with feedback promptly. We apologize for the frustration caused by the delay. 

Kind regards
BLC Customer Care Team