1 reviews | Active since Aug 2025
****mers
I have veen ****med by Blue label connect. My Game account has been paid off haven't used it in teo years. I all of a sudden get a statement from Game and calls from RCS saying I owe money for a subscription from blue labe connect. I have never heard of this compamy before. I dont asnwer any unknown numbers and did not agree to any subscription. They said they have a call recording where I agree to the subsription. I logged a cancellation for this subscription, I provided all my details, ID nr everything and statement from Game. They call me to play the recording. Firstly I can barely hear the person on the call not clear. They disclose my number by saying confirm this is your number and proceed to read my number without me saying it. They never ask for name or email or address verification they only ask date of birth where anyone can see that as they have all my details. They dont want to give me the recording to listen to properly. I said it wasnt me. I want proof of a document or contract with my signature. There was never anything sent to me I dont have a phone from them so what are they charging me for??? They are ****mers and RCS is useless no help from them either with the rudest call centre agents. I will take this up further for legal purposes.
Thank you for bringing this to my attention. I’m really sorry for the inconvenience caused to you. Kindly note that we understand the frustration caused by this matter, note that we are currently reviewing your query and will provide you with resolution as soon as possible.
Once again, we apologize for the inconvenience, we do not strive in providing poor customer service to our clients.
Kind regards
BLC Customer Care Team
Thank you for bringing this to my attention. I’m really sorry for the inconvenience caused to you. Kindly note that we understand the frustration caused by this matter, note that we are currently reviewing your query and will provide you with resolution as soon as possible.
Once again, we apologize for the inconvenience, we do not strive in providing poor customer service to our clients.
Kind regards
BLC Customer Care Team
