AM
Andile M

1 reviews | Active since May 2023

08 Jan 2024, 16:09

****mers

They collected their device in May after it was not what I was sold over the phone. They have since continued to charge me for a service I don't get and device I don't have. My account is apparently in areas now by more than R2000. This appears on my credit profile and apparently they can do nothing about this. I spoke to a call centre agent who can only identify herself as Siphokazi, apparently I can also not get a call reference.

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply11 Jan 2024, 16:33
Official
Good day Andile,

Your query has been received and we apologise for the experience you have encountered.

As per our telephone conversation. I have sent you an email and have also escalated your query for further assistance.

Kind regards
Rebecca Molaudzi.