YB
Yvonne B
1 reviews | Active since Apr 2024
25 Jul 2024, 15:17
****** ****mers
Firstly when i was called by the agents to sign up a contract they advised everything was approved and i needed to give my banking details so i have VAS I did that . 5 months down i have no phone or any service from these ****** *******. I am debited every month and i cant put a stop order or even reverse the payment. You waste also R100 airtime for anyone to answer your call. I have call recording as well of these dumb odiots. ****** ****mers . People be aware
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Replies (2)
Blue Label Connect's replyOfficial
13 Aug 2024, 11:39Good day,
We apologize for the frustrations this has caused you, please note that the id number that you provided is not showing us any details of a contract with us.
Please verify the below things for us to assist you further and promptly;
Kindly send the above information together with your bank statement showing that we are billing you on our email address: ***
On the subject line please write *****_your id number.
Thank you.
We apologize for the frustrations this has caused you, please note that the id number that you provided is not showing us any details of a contract with us.
Please verify the below things for us to assist you further and promptly;
- Verify and confirm if you made no error with the id you sent and resend the correct one if there is an error
- Please share with us the product you were told will be delivered to you
- The date we started billing your account and the amount.
Kindly send the above information together with your bank statement showing that we are billing you on our email address: ***
On the subject line please write *****_your id number.
Thank you.
Blue Label Connect's reply13 Aug 2024, 11:39
Official
Good day,
We apologize for the frustrations this has caused you, please note that the id number that you provided is not showing us any details of a contract with us.
Please verify the below things for us to assist you further and promptly;
Kindly send the above information together with your bank statement showing that we are billing you on our email address: ***
On the subject line please write *****_your id number.
Thank you.
We apologize for the frustrations this has caused you, please note that the id number that you provided is not showing us any details of a contract with us.
Please verify the below things for us to assist you further and promptly;
- Verify and confirm if you made no error with the id you sent and resend the correct one if there is an error
- Please share with us the product you were told will be delivered to you
- The date we started billing your account and the amount.
Kindly send the above information together with your bank statement showing that we are billing you on our email address: ***
On the subject line please write *****_your id number.
Thank you.
Blue Label Connect's replyOfficial
20 Aug 2024, 14:15***
Blue Label Connect's reply20 Aug 2024, 14:15
Official
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