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Zahir P

1 reviews | Active since Dec 2018

05 Apr 2025, 06:58

****med by Blue label connect agent with monthly charge on RCS card

I received a call from an Agent saying they calling on behalf of RCS to give me a voucher of R500, i asked multiple times if there is a catch he said no and i will receive my voucher shortly. instead of receiving the voucher i see a charge went of my account of R200 with me not signing or agreeing to any monthly fee... Please can you remove this subscription and add the R299 as i dont need any money going of my card. as the agent said the call is recorded, please go and check the recording from Thursday 3rd April. Please cancel this immediately.

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Replies (1)
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Zahir P's update30 May 2025, 09:05
Reviewer Update
i had logged a cancellation with Blue label on the 5th April 2025 and they said it would take 30 days to cancel. it is now end of May and i have been debited 3 times already. totally unacceptable and unprofessional