rR
richardo R
1 reviews | Active since Apr 2016
22 Sept 2023, 11:21
Lies lies lies broken phones
I got this contract and they promised a good phone and new one the phone is R1500 new i could not hear properly over the phone as they had so much noise the day they phoned. This new phone does not charge or switch on i was phoning and mailing now and no one is getting back to me please cancel the contract and cancel the debit order or give me a proper phone that is worth that amount. Contact me on ***
Kind regards
Helpful (0)
Replies (11)0
Replies (11)rR
richardo R's updateReviewer Update
22 Sept 2023, 12:01They said they will phone me at 12 and its past 12 so what now
rR
richardo R's update22 Sept 2023, 12:01
Reviewer Update
They said they will phone me at 12 and its past 12 so what now
Blue Label Connect's replyOfficial
22 Sept 2023, 12:43Good day Mr. Roccon
Thank you for your Hello Peter query.
Please note that as per our system, you spoke to one of our agents earlier on and you requested a cancelation.
Your details were taken down and the collection of your parcel will be done within 7-14 working days.
Kind regards
Thembinkosi
Thank you for your Hello Peter query.
Please note that as per our system, you spoke to one of our agents earlier on and you requested a cancelation.
Your details were taken down and the collection of your parcel will be done within 7-14 working days.
Kind regards
Thembinkosi
Blue Label Connect's reply22 Sept 2023, 12:43
Official
Good day Mr. Roccon
Thank you for your Hello Peter query.
Please note that as per our system, you spoke to one of our agents earlier on and you requested a cancelation.
Your details were taken down and the collection of your parcel will be done within 7-14 working days.
Kind regards
Thembinkosi
Thank you for your Hello Peter query.
Please note that as per our system, you spoke to one of our agents earlier on and you requested a cancelation.
Your details were taken down and the collection of your parcel will be done within 7-14 working days.
Kind regards
Thembinkosi
rR
richardo R's updateReviewer Update
22 Sept 2023, 12:44Thank you very much
rR
richardo R's update22 Sept 2023, 12:44
Reviewer Update
Thank you very much
Blue Label Connect's replyOfficial
26 Sept 2023, 08:43Good day Mr. Roccon
Thank you for contacting Blue Label Connect.
We glad that we could assist you with your query.
Kind regards
Thabo
Thank you for contacting Blue Label Connect.
We glad that we could assist you with your query.
Kind regards
Thabo
Blue Label Connect's reply26 Sept 2023, 08:43
Official
Good day Mr. Roccon
Thank you for contacting Blue Label Connect.
We glad that we could assist you with your query.
Kind regards
Thabo
Thank you for contacting Blue Label Connect.
We glad that we could assist you with your query.
Kind regards
Thabo
rR
richardo R's updateReviewer Update
03 Oct 2023, 11:03Good day you guys keep deducting from my account and the people still did not come and collect the device
rR
richardo R's update03 Oct 2023, 11:03
Reviewer Update
Good day you guys keep deducting from my account and the people still did not come and collect the device
Blue Label Connect's replyOfficial
03 Oct 2023, 11:35Good day Mr. Roccon
Thank you for your Hello Peter query.
Please note that we have emailed you the escalation process that you need to follow for your query to be resolved.
Kind regards
Thembinkosi
Thank you for your Hello Peter query.
Please note that we have emailed you the escalation process that you need to follow for your query to be resolved.
Kind regards
Thembinkosi
Blue Label Connect's reply03 Oct 2023, 11:35
Official
Good day Mr. Roccon
Thank you for your Hello Peter query.
Please note that we have emailed you the escalation process that you need to follow for your query to be resolved.
Kind regards
Thembinkosi
Thank you for your Hello Peter query.
Please note that we have emailed you the escalation process that you need to follow for your query to be resolved.
Kind regards
Thembinkosi
rR
richardo R's updateReviewer Update
03 Oct 2023, 11:36Good day
Can i please have my banking costs back and the debit order stopped as you are reloading it on nupay or allps I work in the finance industry and this is very unacceptable that a contract is cancelled and you still keep deducting and I must pay the fees and the contract witch was not collected although it shows on your system it was collected? Please get back to me with answers. I will have to contact the onbudsman and the newspapers if this continues like this.
Kind regards
Can i please have my banking costs back and the debit order stopped as you are reloading it on nupay or allps I work in the finance industry and this is very unacceptable that a contract is cancelled and you still keep deducting and I must pay the fees and the contract witch was not collected although it shows on your system it was collected? Please get back to me with answers. I will have to contact the onbudsman and the newspapers if this continues like this.
Kind regards
rR
richardo R's update03 Oct 2023, 11:36
Reviewer Update
Good day
Can i please have my banking costs back and the debit order stopped as you are reloading it on nupay or allps I work in the finance industry and this is very unacceptable that a contract is cancelled and you still keep deducting and I must pay the fees and the contract witch was not collected although it shows on your system it was collected? Please get back to me with answers. I will have to contact the onbudsman and the newspapers if this continues like this.
Kind regards
Can i please have my banking costs back and the debit order stopped as you are reloading it on nupay or allps I work in the finance industry and this is very unacceptable that a contract is cancelled and you still keep deducting and I must pay the fees and the contract witch was not collected although it shows on your system it was collected? Please get back to me with answers. I will have to contact the onbudsman and the newspapers if this continues like this.
Kind regards
rR
richardo R's updateReviewer Update
03 Oct 2023, 11:47Well sir Thembinkosi
This email please resend it as it is not in my email mail box i will send you screenshot if you want and this is not my responsibility but you as a company. But please send me the email so I can get this sorted because it is unacceptable.
Kind regards
This email please resend it as it is not in my email mail box i will send you screenshot if you want and this is not my responsibility but you as a company. But please send me the email so I can get this sorted because it is unacceptable.
Kind regards
rR
richardo R's update03 Oct 2023, 11:47
Reviewer Update
Well sir Thembinkosi
This email please resend it as it is not in my email mail box i will send you screenshot if you want and this is not my responsibility but you as a company. But please send me the email so I can get this sorted because it is unacceptable.
Kind regards
This email please resend it as it is not in my email mail box i will send you screenshot if you want and this is not my responsibility but you as a company. But please send me the email so I can get this sorted because it is unacceptable.
Kind regards
Blue Label Connect's replyOfficial
11 Oct 2023, 09:39Good day Mr. Roccon
Please note that we tried to call you earlier this morning to confirm your email address however your line was busy.
Kind regards
Thembinkosi
Please note that we tried to call you earlier this morning to confirm your email address however your line was busy.
Kind regards
Thembinkosi
Blue Label Connect's reply11 Oct 2023, 09:39
Official
Good day Mr. Roccon
Please note that we tried to call you earlier this morning to confirm your email address however your line was busy.
Kind regards
Thembinkosi
Please note that we tried to call you earlier this morning to confirm your email address however your line was busy.
Kind regards
Thembinkosi
rR
richardo R's updateReviewer Update
11 Oct 2023, 12:53Good day
*** or ***
*** or ***
rR
richardo R's update11 Oct 2023, 12:53
Reviewer Update
Good day
*** or ***
*** or ***
Blue Label Connect's replyOfficial
12 Oct 2023, 09:37 Good day Mr. Roccon
Thank you for your details.
Please note that we have sent an email to the second email address you provided above.
Kind regards
Thembinkosi
Thank you for your details.
Please note that we have sent an email to the second email address you provided above.
Kind regards
Thembinkosi
Blue Label Connect's reply12 Oct 2023, 09:37
Official
Good day Mr. Roccon
Thank you for your details.
Please note that we have sent an email to the second email address you provided above.
Kind regards
Thembinkosi
Thank you for your details.
Please note that we have sent an email to the second email address you provided above.
Kind regards
Thembinkosi