KM
Kagiso M
1 reviews | Active since Apr 2024
13 Apr 2024, 05:00
Kagiso
For the last two years my mother have been struggling to cancel a subscription that is opted for her without her acknowledgement ,everytime they (blue label connect) give her references and they promise her that they will put in a request for cancelation but she still receive calls from blue label connect that she owes them money
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Blue Label Connect's replyOfficial
15 Apr 2024, 15:25Good day Kagiso,
We apologize for the above bad service your mother experienced.
Please send us an email on ***, write your mother's account number (edgars acc no.) on the subject line and on the body of email request for cancellation for any mobile content subscription on the account.
If your mother also does not know how she got enrolled into those products, also ask for proof of enrollment.
Kind regards,
Nkundele
We apologize for the above bad service your mother experienced.
Please send us an email on ***, write your mother's account number (edgars acc no.) on the subject line and on the body of email request for cancellation for any mobile content subscription on the account.
If your mother also does not know how she got enrolled into those products, also ask for proof of enrollment.
Kind regards,
Nkundele
Blue Label Connect's reply15 Apr 2024, 15:25
Official
Good day Kagiso,
We apologize for the above bad service your mother experienced.
Please send us an email on ***, write your mother's account number (edgars acc no.) on the subject line and on the body of email request for cancellation for any mobile content subscription on the account.
If your mother also does not know how she got enrolled into those products, also ask for proof of enrollment.
Kind regards,
Nkundele
We apologize for the above bad service your mother experienced.
Please send us an email on ***, write your mother's account number (edgars acc no.) on the subject line and on the body of email request for cancellation for any mobile content subscription on the account.
If your mother also does not know how she got enrolled into those products, also ask for proof of enrollment.
Kind regards,
Nkundele