Jet airtime contract not cancelled

I am sick and tired of having to deal with your *********** consultants who clearly do not know how to do their jobs. I have requested numerous times for my airtime subscription I got through Jet to be cancelled but to this day it has not been done. RMCS has clearly proven that it doesn't value it's customers and I am well within my rights to demand to speak to a supervisor and/or manager. If management cannot assist me I am more than willing to escalate to a higher authority because my complaint has failed to be resolved and I believe my rights according to the CPA have been violated. At this point I am willing to go through any necessary process or procedure to ensure that this ill-treatment is publicised anywhere even the Gazette if need be. <br> <br> <br> Regards <br> <br> Sandra Mapuza <br> <br>