1 reviews | Active since Apr 2014
I've been having onhoing issues with Bluelable Connect for a while which I gave up on as they're ...
I've been having onhoing issues with Bluelable Connect for a while which I gave up on as they're ****** and lie. Last month I had a debit order deducted twice. Once for "***" and another for "***". It cost me R169 each. I let it go. I wasnt able to reverse it via my banking app. I emailed *** asking them to cancel. This month the money was taken again. What's happening with Bluelable Connect. 1st I was **** to about the features of a device. They took advantage of a vulnerable person, **** and when I asked the call recording about the "over sold" cheap cellphone I was advised someone will get in contact. They're ******** and people must be aware
Dear Shane,
We are sorry to hear about your experience and understand your concerns regarding the debits from your bank account.
Upon reviewing our CRM records, we found only one contract linked to your details, relating to a device purchased through us.
Please note that Blue Label Connect is not a financial services provider and is not affiliated with MYTechzone Insurance. We do not offer, provide, or bill customers on behalf of MYTechzone. Similarly, the product or service you referred to as Rednapkin is not associated with our business, and we do not offer or administer it.
We understand the importance of resolving unauthorised or unfamiliar debits and apologise for any inconvenience this situation may have caused. Although these products and services are not associated with us, we recommend that you contact your bank to query the transactions and obtain further information about the debit origin.
Kind regards,
Princess
Dear Shane,
We are sorry to hear about your experience and understand your concerns regarding the debits from your bank account.
Upon reviewing our CRM records, we found only one contract linked to your details, relating to a device purchased through us.
Please note that Blue Label Connect is not a financial services provider and is not affiliated with MYTechzone Insurance. We do not offer, provide, or bill customers on behalf of MYTechzone. Similarly, the product or service you referred to as Rednapkin is not associated with our business, and we do not offer or administer it.
We understand the importance of resolving unauthorised or unfamiliar debits and apologise for any inconvenience this situation may have caused. Although these products and services are not associated with us, we recommend that you contact your bank to query the transactions and obtain further information about the debit origin.
Kind regards,
Princess