CP
Christo P

1 reviews | Active since Jan 2020

15 Oct 2024, 14:30

Irritated.

I receive calls daily from there call centre on my cell offering me another cell. I explained to surely 15 call centre consultants I am not interested and they should delete my contact details. They react rude and put the phone down in my ear. (Even if I don't get upset and kindly explain I am not interested.) I e-mailed them notifications to delete my details and yet receive calls daily.

Can people not understand that when you upset a potential customer repeatedly you create a bad name for your company rather than good. I for one will never ever accept any offers from Blue Label connect just for the fact that they cannot even make a simple change like deleting a not interested customer details on request. In fact, I would like to know how they got hold of my details in the first place. But surely this will never be shared.

Blue Label Connect - Good luck on your endeavors.

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply24 Oct 2024, 11:08
Official
Hi Christo,

We apologize for the frustrations caused and the bad experience you had with our call centre agents.

Thank you for bringing this to our attention, please note that your contact details will be deleted from our database.


Regards,
Nkundele