KS
Khensani S
1 reviews | Active since May 2018
28 Nov 2022, 16:55
Incompetency at it very best
The partnership between Blu Label and African Bank on their Tech Deal is misleading and deceiving people as it is false advertising. People are made to believe that the twin deal price advertised is for 2 devices, until the product is delivered and find that only 1 device is delivered. When you inquire about the other device , you are send from pillar to post. The two entities speak two different things that contradict each other. Very disappointing.
Helpful (0)
Replies (1)0
Replies (1)Blue Label Connect's replyOfficial
29 Nov 2022, 08:13Good day Mrs. Shilote, we will log a deal dispute on your behalf. Our customer service team will listen to the sale recording to confirm what was offered, and what was agreed to during the sale. They will be in contact with you to provide the outcome of the investigation. This can take up to 72 hours to complete.
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Blue Label Connect's reply29 Nov 2022, 08:13
Official
Good day Mrs. Shilote, we will log a deal dispute on your behalf. Our customer service team will listen to the sale recording to confirm what was offered, and what was agreed to during the sale. They will be in contact with you to provide the outcome of the investigation. This can take up to 72 hours to complete.
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
