1 reviews | Active since Feb 2017

14 Dec 2022, 14:28

Incompetence and No one Cares nor Accountable

Terrible Incompetence and Total Disregard

I attempted a simswop last week Friday and was told 3 working days. I have called 3 times to be told 3 different answers. 1- serial number was captured wrong 2- we can't find your ID Number 3 - sorry but you have to wait 3 more days

No one cares at this company and the their service reflects that. I have lost 5 days of business plus 3 more days now I hear and I assume it will jo into next week for whatever new reason they will conjure up.

Stop Apologizing just process my simswop *** simswop number

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply15 Dec 2022, 12:57
Official
Good Day Mr. Thandou

We sincerely apologize for any inconvenience caused, kindly provide the number in question regarding a sim swap so we can escalate the matter with our network department and assist you accordingly. 

Thank you
Kind Regards
Sam