NS
Nthabiseng S
1 reviews | Active since Nov 2023
17 Nov 2023, 21:00
In request of a paid-up letter and refund 😤😤
Worst telecom industry ever. I have made endless call, sent countless emails in request of a paid-up laid. *********** and rude agents. Since September till to date no agent has responded and no paid up letter has been forwarded to my email account. *****sters who continue to debit account even when contract has ended
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Replies (1)
Blue Label Connect's replyOfficial
20 Nov 2023, 15:44 Good day Nthabiseng;
We sincerely regret the unpleasant experience you had with one of our agents; we take no satisfaction in such actions.
We appreciate you reporting this to us, and we promise not to take it lightly. We attempted to call you on your number in order to obtain the necessary information to help us handle this, but your line was not answered.
We have also sent you an email to kindly advise on your availability to assist further.
Please accept our sincere apologies.
kind regards,
Rebecca Molaudzi.
We sincerely regret the unpleasant experience you had with one of our agents; we take no satisfaction in such actions.
We appreciate you reporting this to us, and we promise not to take it lightly. We attempted to call you on your number in order to obtain the necessary information to help us handle this, but your line was not answered.
We have also sent you an email to kindly advise on your availability to assist further.
Please accept our sincere apologies.
kind regards,
Rebecca Molaudzi.
Blue Label Connect's reply20 Nov 2023, 15:44
Official
Good day Nthabiseng;
We sincerely regret the unpleasant experience you had with one of our agents; we take no satisfaction in such actions.
We appreciate you reporting this to us, and we promise not to take it lightly. We attempted to call you on your number in order to obtain the necessary information to help us handle this, but your line was not answered.
We have also sent you an email to kindly advise on your availability to assist further.
Please accept our sincere apologies.
kind regards,
Rebecca Molaudzi.
We sincerely regret the unpleasant experience you had with one of our agents; we take no satisfaction in such actions.
We appreciate you reporting this to us, and we promise not to take it lightly. We attempted to call you on your number in order to obtain the necessary information to help us handle this, but your line was not answered.
We have also sent you an email to kindly advise on your availability to assist further.
Please accept our sincere apologies.
kind regards,
Rebecca Molaudzi.