JT
Johannes T
1 reviews | Active since Mar 2024
10 Feb 2026, 10:25
I'm very disappointed of BLue label connect
Good day, I have a problem regarding blue label connect, I took a cellphone contact which I canceled within 7 day of arrival as thier contract indicates, and the phone was collected and cancelation letter was sent. Now the is a company called Nimble Group saying they act on behalf of blue Label Connect and I owe them R8000, as I noticed that this thing is affecting my credit profile, I contacted the Experian to make an investigation with regard so as the outcome, apparently i still owe blue label connect as is what the Experian got from them. The blue label connect has been promising to resolve this matter and nothing is happening, meaning they are ****s and ****ers because they collected their cellphone from me and im wondering now on what exactly i owe them.
Helpful (0)
Replies (5)0
Replies (5)
Blue Label Connect's replyOfficial
05 Mar 2026, 11:24Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply05 Mar 2026, 11:24
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
JT
Johannes T's updateReviewer Update
05 Mar 2026, 11:44You been saying this for the past 4 years and nothing is done, please fix this matter, cause you already collected your cell phone from and why now you allowed nimble group classified me as owing you guyz. Sadly is that you even sent me the cancelation letter and when nimble group ask you, respond is im still owing you guyz, what exactly is happening here or is this some find of a ****
JT
Johannes T's update05 Mar 2026, 11:44
Reviewer Update
You been saying this for the past 4 years and nothing is done, please fix this matter, cause you already collected your cell phone from and why now you allowed nimble group classified me as owing you guyz. Sadly is that you even sent me the cancelation letter and when nimble group ask you, respond is im still owing you guyz, what exactly is happening here or is this some find of a ****
Blue Label Connect's replyOfficial
06 Mar 2026, 11:33Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply06 Mar 2026, 11:33
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's replyOfficial
08 May 2026, 16:24 Good day,
Please note that your query has been thoroughly investigated, and our records confirm that the contract was cancelled within the 7-day cooling-off period in line with the Consumer Protection Act (CPA). The associated account was subsequently deactivated, and all related processes were completed accordingly.
In addition, a request was submitted to the relevant collections service provider to remove your details from their system, and we have received confirmation that this has been successfully actioned.
Should you receive any further communication regarding this account, you are welcome to contact us directly so that we may assist you further if needed.
We trust this clarifies the matter.
Regards,
Tshepang
Tshepang
Blue Label Connect's reply08 May 2026, 16:24
Official
Good day,
Please note that your query has been thoroughly investigated, and our records confirm that the contract was cancelled within the 7-day cooling-off period in line with the Consumer Protection Act (CPA). The associated account was subsequently deactivated, and all related processes were completed accordingly.
In addition, a request was submitted to the relevant collections service provider to remove your details from their system, and we have received confirmation that this has been successfully actioned.
Should you receive any further communication regarding this account, you are welcome to contact us directly so that we may assist you further if needed.
We trust this clarifies the matter.
Regards,
Tshepang
Tshepang
JT
Johannes T's updateReviewer Update
08 May 2026, 16:51Thank you and I hope Nimble Group will soon be removed from my credit profile
JT
Johannes T's update08 May 2026, 16:51
Reviewer Update
Thank you and I hope Nimble Group will soon be removed from my credit profile