******* DEALING BY RMCS

Earlier this year I discovered that the talking points on my prepaid number had disappeared and that my airtime balance reflected what seemed to be a monthly due amount. Something about it suggested that I was on a contract, so knowing very well that I wasn't, I contacted Vodacom.

Vodacom did indeed confirm my suspicions, however, they referred me to RMCS, as the contract was being held within them. I subsequently contacted RMCS... To cut a long story short, they did reverse my number back to prepaid.

However, I still want to know how they were able to do that with my number without my knowledge, as that is *******. Who authorised the conversion of my number to contract???

Also, I forfeited my talking points in the process and was not able to go and buy a phone with those points when I really needed to do so. I want RMCS/EDCON to reimburse me the total money I spent on airtime to accumulate those points and/or give me a new phone to that value.

Secondly, I need an explanation about how a random company can recklessly be allowed to do anything with my personal number. This matter has been dragging for too long and I have been patient, but RMCS is now taking the ****. I'm not impressed.