LM
Leah M
1 reviews | Active since Mar 2026
09 Apr 2026, 19:03
I want my money back Blu label connect and my name cleared of from being black listed
I have paid for a cellphone I don’t have with me because I wanted to clear my name as blu label connect black listed me now I have been handed over to nimble group even if the account is paid up and blu label send me a paid up letter but am blu label and nimble group still showing on my credit report please I need help I have been asking for assistance from 2022 I need my money back and they also mentioned I over paid the account but haven’t received the refund
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Replies (2)
Blue Label Connect's replyOfficial
15 Apr 2026, 11:40Good day,
Thank you for reaching out and bringing the matter to our attention. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply15 Apr 2026, 11:40
Official
Good day,
Thank you for reaching out and bringing the matter to our attention. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's replyOfficial
20 Apr 2026, 10:27 Good day,
We have conducted a full review of the matter. Our records confirm that the charges app**** to the account were accurate and in line with the agreed terms and conditions. Additionally, there are no records reflecting that the device was returned or collected.
We have conducted a full review of the matter. Our records confirm that the charges app**** to the account were accurate and in line with the agreed terms and conditions. Additionally, there are no records reflecting that the device was returned or collected.
As such, no refund is due.
The account has since been settled on the 04-02-2026, a paid-up letter has been provided, and a request has been submitted for the update/removal from the ITC.
Should you require any further clarification, please feel free to contact us directly so we may assist you further.
Regards
Tshepang
Regards
Tshepang
Blue Label Connect's reply20 Apr 2026, 10:27
Official
Good day,
We have conducted a full review of the matter. Our records confirm that the charges app**** to the account were accurate and in line with the agreed terms and conditions. Additionally, there are no records reflecting that the device was returned or collected.
We have conducted a full review of the matter. Our records confirm that the charges app**** to the account were accurate and in line with the agreed terms and conditions. Additionally, there are no records reflecting that the device was returned or collected.
As such, no refund is due.
The account has since been settled on the 04-02-2026, a paid-up letter has been provided, and a request has been submitted for the update/removal from the ITC.
Should you require any further clarification, please feel free to contact us directly so we may assist you further.
Regards
Tshepang
Regards
Tshepang