TM
Thamsanqa M
1 reviews | Active since Jul 2019
21 Aug 2024, 01:57
I took out a contrac...
I took out a contract with them, my phone fell and had it repaired by then, phone was booked in Jan, paid the quotation in February, received they phone In March, when it came back, it had a battery problem all of a sudden, I called them numerous times, sent emails but all that falls on deaf ears but am being debited monthly for a phone that is not working
Helpful (0)
Replies (1)0
Replies (1)
Blue Label Connect's replyOfficial
20 Sept 2024, 11:24Good day Mr/s Maraba,
As per our records an agent was willing to assist you and informed you of your arrears amount and advised you that in order for us to assist you with your battery issue you will need to pay your account or your arrears amount, but you refused.
Kindly be advised that we are happy to assist you as soon as you bring your account up to date.
Regards,
BLC Customer Care
As per our records an agent was willing to assist you and informed you of your arrears amount and advised you that in order for us to assist you with your battery issue you will need to pay your account or your arrears amount, but you refused.
Kindly be advised that we are happy to assist you as soon as you bring your account up to date.
Regards,
BLC Customer Care
Blue Label Connect's reply20 Sept 2024, 11:24
Official
Good day Mr/s Maraba,
As per our records an agent was willing to assist you and informed you of your arrears amount and advised you that in order for us to assist you with your battery issue you will need to pay your account or your arrears amount, but you refused.
Kindly be advised that we are happy to assist you as soon as you bring your account up to date.
Regards,
BLC Customer Care
As per our records an agent was willing to assist you and informed you of your arrears amount and advised you that in order for us to assist you with your battery issue you will need to pay your account or your arrears amount, but you refused.
Kindly be advised that we are happy to assist you as soon as you bring your account up to date.
Regards,
BLC Customer Care