1 reviews | Active since Nov 2020
I regret taking this a contract with Blue Label Connect!!!
How I regret taking up a contract with blue lable connect. I changed my bank account from. FNB to Capitec. Informed them before time to change the debit order. Only for them to keep debiting my FNB account from July till now. They are costing me R108 each month for a declined debit. I have called a number of times but I am still having this issue. Further more last month's teey did debit from the right amount despite the arrangement I made with them R1228 was deducted from my account. I called and was told to send an email with my bank statement of which I did. I am still waiting for a response. I want all the declined debit orders to be paid for!!!! You are causing me unnecessary stress and anxiety. Someone needs to resolve this before I take this to my lawers
Thank you for your Hello Peter query.
Please note that we have escalated your account query to our accounts department for investigations to be done as to why you were billed from multiple accounts and how that can be reversed.
Once feedback is given, we will respond to you.
Kind regards
Thembinkosi
Thank you for your Hello Peter query.
Please note that we have escalated your account query to our accounts department for investigations to be done as to why you were billed from multiple accounts and how that can be reversed.
Once feedback is given, we will respond to you.
Kind regards
Thembinkosi