MM
Mihloti M

1 reviews | Active since Mar 2023

20 Apr 2023, 08:53

I NEED MY PHONE BACK

The 14 days has passed since my phone was collected for repairs and I have not been contacted. You only gave me a Ref number JHB70893. This has really inconvenienced my life and I need it to be sorted out with immediate effect because I will not be paying for a phone that I don't have .IT IS DAYLIGHT ******* please attend to this. The ref number you gave me is of no use to me because I don't even know where I am tracking my phone from.BLUE LABEL CONNECT YOU ARE SUCH A DISAPPOINTMENT.I NEED MY PHONE BACK!!!!!!!!

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply20 Apr 2023, 13:16
Official
Good Day Mrs, Mdumela 

We sincerely apologize for any inconvenience caused, Kindly note that we have escalated the matter with our Repair Centre and have requested assessment progress on your device. Please note if device assessment takes more than 14days this could be due to stock availabilty.

We will inform you accordingly, when feedback has been received from them.

Thank you
Kind Regards

Sam
MM
Mihloti M's update15 May 2023, 08:18
Reviewer Update
Blue Label Connect you are a JOKE!!
Blue Label Connect
Blue Label Connect's reply19 May 2023, 08:20
Official
Good day Miss Mdumela

We apologize for the inconvenience caused.

Please provide your ID number for further assistance.

Kind regards

Thembinkosi