SM
Smangele M
1 reviews | Active since Aug 2025
01 Feb 2026, 06:53
I have changed bank account, they deduct their monthly premium successfully from the new bank account but they still send debit orders to my old bank account causing unnecessary bank charges for me
I have changed bank account, they deduct their monthly premium successfully from the new bank account but they still send debit orders to my old bank account causing unnecessary bank charges for me. They are just the worst company to deal with.
Helpful (0)
Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
02 Feb 2026, 08:51Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply02 Feb 2026, 08:51
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's replyOfficial
07 May 2026, 08:54Good day,
Please note that we attempted to contact you to discuss the enquiry further; however, we were unable to reach you.
Please be advised as per the email response sent to you via email; in order to investigate the matter and provide accurate feedback, we have requested additional verification information from you. This is required to verify and investigate the relevant profile and ensure that the correct account details are reviewed.
We remain committed to assisting and resolving the matter as efficiently as possible.
Regards,
Tshepang
Tshepang
Blue Label Connect's reply07 May 2026, 08:54
Official
Good day,
Please note that we attempted to contact you to discuss the enquiry further; however, we were unable to reach you.
Please be advised as per the email response sent to you via email; in order to investigate the matter and provide accurate feedback, we have requested additional verification information from you. This is required to verify and investigate the relevant profile and ensure that the correct account details are reviewed.
We remain committed to assisting and resolving the matter as efficiently as possible.
Regards,
Tshepang
Tshepang