I have alos been ****med by RMCS........(sic)
<p>My account has been switched from Vodacom prepaid to a 2 year contract with RMCS - apparently by some SMS I rep**** to (which I can't remember and certainly did not apply nor agree to a 2 year contract).</p> <p> </p> <p>This I find out when phoning Vodacom to ask them why I can no longer redeem my talking points and have a R1.2M phone bill when I check it online.</p> <p> </p> <p>When trying to get hold of anyone at RMCS I also hit a stone wall..........how do I get switched back to prepaid and how is it possible that they can do this without proper paperwork or application forms?</p> <p> </p> <p>I WANT THIS CANCELLED!!!</p>
Hello Ben
Thank you for raising your query with us, we will contact you shortly to resolve.
Thanks
Ruth
Hello Ben
Thank you for raising your query with us, we will contact you shortly to resolve.
Thanks
Ruth
Hi.
I can confirm that I have been contacted by someone from RMCS and that my contract has been cancelled and converted back to prepaid. I have been promised that my lost talking points would be refunded but this has not happened yet - I am sitting with a 0 balance for talking points for 5 months.
Not holding myh breath but I can say that I'm pleasantly surprised that this was actually resolved and not just empty promises.
I am highly ****ed of with Vodacom still that they allowed this to happen and when I approached them they just blew me off and told me it's my problem.
Hi.
I can confirm that I have been contacted by someone from RMCS and that my contract has been cancelled and converted back to prepaid. I have been promised that my lost talking points would be refunded but this has not happened yet - I am sitting with a 0 balance for talking points for 5 months.
Not holding myh breath but I can say that I'm pleasantly surprised that this was actually resolved and not just empty promises.
I am highly ****ed of with Vodacom still that they allowed this to happen and when I approached them they just blew me off and told me it's my problem.