1 reviews | Active since Nov 2015
I dont want to be under Blue connect subsciber , refer my details back to Vodacom .
My number thats on your data base ***I have been trying to get assisted with sim swap from Vodacom the past 3days , up until they advised that they can not assist me due to that my number is under Blue connect (I’m not even fami**** with that company I have never heard of it before ) So I connected Blue connect today for them to assist me with the cancelation of that subscription that I was not aware I was under as in my knowledge I’m a Vodacom subscriber .I did not get any assistance with that ,as I decided to go to their offices directly in Benmore still I did not get any assistance I spoke to a lady named Samantha she confirmed to me that the subscription has been cancelled and I can go to Vodacom and do a sim swap , I went to Benmore center to do as told only to find out the number is still . under Blue connect .The lady at Vodacom advised that the number is still under blue connect she can not assist we called the blue connect center again I spoke to Lubabalo he said he is putting me through to the cancellation depart after that he disconnected the call . I went back to blue connect offices I spoke to Thabo which he made me sit there at reception like I don’t know what’s going on in my head till I decided to leave. I need this subscription to be cancelled in the next 24hrs .And remove my name on your data base PLEASE .
