SW
Sumeya W

1 reviews | Active since Dec 2016

30 May 2017, 07:46

I don't want to be with RMCS

<p>I recently needed a new, smaller sim which i bought at a local Cell C outlet. They told me what needed to be done, which i promptly did. However, i was not informed that my number was STILL with RMCS after I had a similar problem with RMCS a good few years back. My old sim became inactive and i subsequantly waited.....and waited..... and waited for my new sim to become active! This was all over a weekend which meant i had no means of communicating with anyone. A friend called Cell C and was given the reason as to why my number was NOT active yet. I got to work yesterday and mailed them immediately(i was NOT planning on spending an hour or more on the phone waiting to be assisted). I sent a query and mailed the general enquiries address. i have yet to receive notification that my mail or query was recieved. I'm ****ed off because my bank notifications come through my number and so does my OTP's for any of my transactions and now i just have to wait......If anyone is going to assist, the RICA number ********** 75664 and my mobile number is ********** 346. After this is resolved, i want to be removed from this **** as i didn't even buy my darn cellphone at Edgars and neither my sim </p>

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Replies (1)
Blue Label Connect
Blue Label Connect's reply30 May 2017, 13:55
Official

Good day Sumeya

Thank you for raising your query with us, we will contact you shortly to resolve.

Thanks

Ruth