MG
Mpho G
1 reviews | Active since Aug 2025
24 Oct 2025, 18:58
I bad experience they doubt debited my account and violented the same mandate the want to hold me to..wrote and email to no avail. My call was terminated after learning im calling aabout the deduction that was done on a wrong date
****s who violate debit check mandates. Taking money from the poorest of the poor
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Replies (2)
Blue Label Connect's replyOfficial
27 Oct 2025, 08:22Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused to you. Kindly note that we are currently reviewing your query and will provide assistance promptly.
Once again, we apologize as this is not the level of service we aim to provide our clients.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused to you. Kindly note that we are currently reviewing your query and will provide assistance promptly.
Once again, we apologize as this is not the level of service we aim to provide our clients.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply27 Oct 2025, 08:22
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused to you. Kindly note that we are currently reviewing your query and will provide assistance promptly.
Once again, we apologize as this is not the level of service we aim to provide our clients.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused to you. Kindly note that we are currently reviewing your query and will provide assistance promptly.
Once again, we apologize as this is not the level of service we aim to provide our clients.
Kind regards
BLC Customer Care Team
MG
Mpho G's updateReviewer Update
28 Oct 2025, 12:31Dear BLC Customer care Team.
I have received promises for you to assist with the matter only to receive and email that says "please assist with Customer query"
Since then I have not had any assist from you..I have asked for cancelation of the debit check. Since you are not ready to assist i will continue with further steps because if looks very clear that for you this is business as usual. Since your are not will to assist and have no issues continuing with your shading business dealings i have no one opinion but proceed with legal actions.
I will take my matter Consumer Goods and Services Ombud (CGSO) and Independent Communications Authority of South Africa (ICASA).
I have received promises for you to assist with the matter only to receive and email that says "please assist with Customer query"
Since then I have not had any assist from you..I have asked for cancelation of the debit check. Since you are not ready to assist i will continue with further steps because if looks very clear that for you this is business as usual. Since your are not will to assist and have no issues continuing with your shading business dealings i have no one opinion but proceed with legal actions.
I will take my matter Consumer Goods and Services Ombud (CGSO) and Independent Communications Authority of South Africa (ICASA).
MG
Mpho G's update28 Oct 2025, 12:31
Reviewer Update
Dear BLC Customer care Team.
I have received promises for you to assist with the matter only to receive and email that says "please assist with Customer query"
Since then I have not had any assist from you..I have asked for cancelation of the debit check. Since you are not ready to assist i will continue with further steps because if looks very clear that for you this is business as usual. Since your are not will to assist and have no issues continuing with your shading business dealings i have no one opinion but proceed with legal actions.
I will take my matter Consumer Goods and Services Ombud (CGSO) and Independent Communications Authority of South Africa (ICASA).
I have received promises for you to assist with the matter only to receive and email that says "please assist with Customer query"
Since then I have not had any assist from you..I have asked for cancelation of the debit check. Since you are not ready to assist i will continue with further steps because if looks very clear that for you this is business as usual. Since your are not will to assist and have no issues continuing with your shading business dealings i have no one opinion but proceed with legal actions.
I will take my matter Consumer Goods and Services Ombud (CGSO) and Independent Communications Authority of South Africa (ICASA).