1 reviews | Active since Mar 2022
I am ****med by Blu label connect
This is my 3rd review complaining with the same company I was ****med by Blu label connect and I am willing to fight with everything I have this time .I took a contract with them last year July I took ulelo note 6 on September the phone started to freeze and sometimes it freezes when there is incoming call ,sometimes it would ring with a blank screen until the person hang up I end up not being able to see who is calling I called and complained they came and collected the phone and gave me brand new same phone I used it for october only November the problem started again I called and logged a complain again December they collected a phone and am running a business December i lost lot of customers coz i ddnt hv a phone it went for repair I asked if I can terminate the contract I wer told to pay 4000 I ddnt understand how coz they r the one at fault here not me I'm paying R365 every month for the phone that cost me my business I received brand new same brand on February I had to call and send emails first that time my business was sinking I used it and late March the phone started same problem customers are canceling meetings with me coz most of the time wen they call the phone just freeze n sometimes I can't even call dem back it makes me look unprofessional I sent an email telling them about the problem and that this time I don't want same brand it's either they take their phne and we part ways or dy Give me another brand then we continue with the contract dy told me dt dy will collect the device again so means m gona receive the 4th same **** brand I feel very upset and betrayed by Blu label I trusted them alot.
We sincerely apologize for any inconvienence caused.
Kindly note that we will have to collect the device for assessment at our repairs department, so they can check it. If said issue is detected on the device, we will gladly replace it with a different model. Please confirm your address for Courier collection you may email *** for swift assistance.
Thank you.
Kind Regards
Sam
We sincerely apologize for any inconvienence caused.
Kindly note that we will have to collect the device for assessment at our repairs department, so they can check it. If said issue is detected on the device, we will gladly replace it with a different model. Please confirm your address for Courier collection you may email *** for swift assistance.
Thank you.
Kind Regards
Sam
L6 Ketting Road
Devland soweto
1811
*** or ***
L6 Ketting Road
Devland soweto
1811
*** or ***
Thank you for your details.
Kindly note a collection has been booked, you tracking waybill is - *** Please note that Courier IT will collect from you, please ensure send only the cell phone and no sim card. Please ensure the cell phone is packed safely for transit.
Thank you.
Kind Regards
Sam
Thank you for your details.
Kindly note a collection has been booked, you tracking waybill is - *** Please note that Courier IT will collect from you, please ensure send only the cell phone and no sim card. Please ensure the cell phone is packed safely for transit.
Thank you.
Kind Regards
Sam
