MQ
Mervin Q

1 reviews | Active since Mar 2023

21 May 2024, 12:14

Horrific,Ridiculous , Terrible. Pathetic Service

Based on the result of the reply I received from Blue Label Connect is more frustrating than anything else. They said to me the phone was physically damaged as it was not. they gave me a telephonic quotation that is ridiculous, which I will not pay, then the agent instructed me to pay R500.00 for courier cost, how can 1 establish after almost 2 months that the phone is physically damage, with reference to all my reviews and telephone calls to this horrible company .They send me a reply on 1 of my reviews and I was just checking their replies on random complains and all of them are the same .Bull Sh..tt..ng their customers. I will not pay 1cent to this company they can forget, Iam paying my monthly installment on time.

I want management to call me This is very frustrating don't know for what we are paying this company for

0
Replies (4)
MQ
Mervin Q's update23 May 2024, 08:40
Reviewer Update
I am tired of making calls and repeating myself .to date i did not receive any email.

I really tired and this matter.

This company is the worst ever that i dealt with.

Tired Unhappy.Frustrated Customer




Blue Label Connect
Blue Label Connect's reply23 May 2024, 09:04
Official
Good day,

I understand your frustration and we apologize for that, we will request the quotation in question and also ask what was wrong with the device and provide feedback to you.

Regards,
Nkundele
MQ
Mervin Q's update23 May 2024, 09:42
Reviewer Update
I just need my device

And i will not pay a cent as the device was not physically damaged.

Ek is moeg en g@tvol


Blue Label Connect
Blue Label Connect's reply03 Jun 2024, 12:17
Official
Good day Mr Mervin,

On the 23rd of May 2024, our agent contacted you with no success to assist you with your query.

Please confirm if you received quote sent to you.