CS
Carl S

1 reviews | Active since Oct 2019

13 Sept 2023, 08:10

Horrible services

I urge people to stay away from blue label connect, I have now been waiting 5 months for my device to return from repairs, I called and they said they will call me back to let me no whats going on, till today nothing, becareful they also let your account go into areas of which you will reflect as a bad payer, in this case I never refused to pay, they stopped themselves, this is to gain extra monies from you when they eventually start deducting, meaning you now have to pay arrears monies to, of which this was not my fault, everyone please be careful

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply13 Sept 2023, 08:56
Official
Good day Mr Smit


Thank you for contacting Blue Label Connect. 


Kindly note we have fully followed up on your query,


 Usually, it does not take this long however we are investigating what went wrong, please be advised we will revert with feedback as soon as possible. 


Kind Regards
Thabo 
CS
Carl S's update13 Sept 2023, 10:55
Reviewer Update
You actually don't revert back, I mean this is now 5 months if not more, then the fact I want to no about the arreas as I am refusing to pay it, hence it's not my fault
Blue Label Connect
Blue Label Connect's reply20 Sept 2023, 09:16
Official
Good day Mr Carl 


Thank you for contacting Blue Label Connect. 


Kindly note we have sent an email, please reply to the email for further assistance. 

kind regardsThabo