jP
jodi P
1 reviews | Active since Sept 2025
01 Sept 2025, 10:47
horrible customer servcice
hi,i opened a contract with blue label connect in january 2025 when i recieved the device it was faulty so i cancelled the contract by the begging of march the device was collected its now september and the agents are telling me its still a query but every month the payments are going off and they cannot resolve this what is my next step here?
Helpful (0)
Replies (1)0
Replies (1)
Blue Label Connect's replyOfficial
02 Sept 2025, 09:39Good day,
Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback as soon as possible. We understand how frustrating this may be and will strive to assist you promptly.
Kindl regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback as soon as possible. We understand how frustrating this may be and will strive to assist you promptly.
Kindl regards
BLC Customer Care Team
Blue Label Connect's reply02 Sept 2025, 09:39
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback as soon as possible. We understand how frustrating this may be and will strive to assist you promptly.
Kindl regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback as soon as possible. We understand how frustrating this may be and will strive to assist you promptly.
Kindl regards
BLC Customer Care Team